By Mimidoo Patrick
Following the partial lifting of the lockdown measures by the federal government, the Federal Capital Territory Authority has resumed rendering services to the general public in the nation’s capital.
The FCT administration in a statement issued by the Director, Information & Customer Service, (AGIS/Lands), Muhammad Sule outlines the services that will be available as the establishment reopens for business.
The statement reads, “the customer service of the Abuja Geographic Information Systems (AGIS) and Land Administration Department has been opened to the public.
“Staff at the Customer Service will attend to people that come to transact business only, as from 9.00am to 1.00pm thereby using the remaining one-hour window to tidy up.
“Some of the services to be rendered to customers within this period include: Fresh Application; issuance of Survey Data; Ground Rents; collection of official mails at the Information Desk; production & deliverance of payment receipts; conducting Legal Search; issuance of Rights of Occupancy; issuance of Certificates of Occupancy; registration of Power of Attorney, Deed of Assignment, Deed of Mortgage, Deed of Sub-Lease, as well as Map production”.
It further noted that, “Due to this critical period of Covid-19 pandemic, the esteem customers are hereby informed that the following precautionary measures are put in place to safeguard against the spread of the disease in furtherance to the NCDC Guidelines/Protocol.
The statement noted that
the wearing of facemasks is mandatory for entry into the premises. Hand
washing or Hand Sanitizing and temperature checks are compulsory for all persons
entering the premises;
others includes, “The principle of physical/social distancing must be observed
by all-persons (i.e. maintaining at least 2 meters’ distance); in the premises;
All mails / couriers should be dropped
directly in the drop-box provided at the premises which, will be sorted and processed
only after 24 Hours;
Only 10 customers would be allowed
inside the Customer Service Hall at every particular time to ensure that
physical / social distance is maintained at all times.
All staff are to avoid entertaining
visitors at this period as much as possible, should it be necessary, such staff
should entertain them outside the Office and make it as brief as possible at
the same time observing social distance protocol;
The management warned that the threat of Covid-19 is real therefore, all Staff and customers are to note that everyone is responsible for preventing the spread of the Coronavirus by ensuring that the measures above and other guidelines/protocols for its prevention are taken seriously.
The management also advised both staff and customers to collectively adhere sternly with these laid down rules on the deadly but preventable Covid-19, if all hands are on deck to observe the protocols/measures listed above as enshrined in the NCDC guidelines/protocol for its prevention.
Accordingly, for the purpose of emphasis, it is expected that all customers observe them for our collective safety, protection and well-being, the statement said.
